Industrial Training Assessments for All Industry


Assessment Name:-Customer Service
Assessment Description:-Customer Service Assessment (Visitor submitted)
Question For You:    If your shift ends at 3:00pm and a call is routed to you at 2:58pm what do you do?

Select Answer
Pick up and hang up the caller
Take the call because your shift does not end until 3:00pm
Tell your supervisor that you cannot take this call you have to leave
Let the call roll over to the next customer service rep

Assessment STATS
TOTAL Questions: 10
Right Answers:
Wrong Answers:


Website designed and hosted by BIN - All rights reserved. Revised: October 10, 2007.