Industrial Training - The Best for Less

Quality Engineering Training Seminars

 More quality engineering solutions through our process improvement training. Details below ...


We use the quality engineering specialists NUTEK (US Govt. Registered Contractor: Cage/NCAGE : 3CF61), to deliver this set of seminars.


More quality engineering solutions through our process improvement training.

Quality Engineering Classes for problem solving, process improvement, data analysis, design for six sigma,  quality operating system, application workshops. Many of these classes can be applied to businesses in general to help align a company’s strategic goals, achieve planned objectives, and institute quality system for continuous improvement.

N06: The Basic Disciplines of Problem Solving (1 day)

N06A: Production Problem Solving by Designed Experiments (2 days, Instr.: R. Roy, PhD, P.E., and PMP)

N07: DOE - I The Taguchi Approach, ( 3 days, Instructor: R. Roy, PhD, P.E., and PMP)

N08: Common Practices in Quantitative & Statistical Data Analysis (1 day)

N09: Quality Operating System - QOS, ( 1 day, Instructor: R. Roy, PhD, P.E., and PMP)

N10: Bolted Joints - Application Principles and Overviews (1 day, Instructor: R. Roy, PhD, P.E., and PMP)

N11: Robust Product and Process Designs (3 - 5 days, Instructor: R. Roy, PhD, P.E., and PMP)

N12: Basic Tools for Quality Improvement (1 day, Instructor: R. Roy, PhD, P.E., and PMP)

N13: TRIZ (pronounced TREEZ) - Theory of Inventive Problem Solving (1 day, Instructor: L. Smith)

N14: AS9100 Aerospace Quality System Standard Overview (1/2 day, Instr.: R. Roy, PhD, P.E., and PMP)

N15: Creativity in Design and Innovation (1 day, Instructor: J Chandra, PhD)

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BIN06:  The Basic Disciplines of Problem Solving

Problems in business and industry occur in numerous nature and complexities. Sub-quality parts produce by operator, machine, and equipment create one type of problem. In other situations, the problem may be related to timeliness of delivery and missing information or merchandise. While each problem has its specific solution, and no two solutions are alike, there are a few basic action steps, as described in this session, that all problem solving effort seem to have in common. For their own continuous quality improvement (quality system requirements, QS-9000,  4.14.1) activities at all levels of engineering and manufacturing, in early 1990’s Ford Motor Company introduced a standardized set of steps to be followed in solving problems by quality improvement teams within the company. These eight step process of problem solving is known as 8D (Eight disciplines)* and is by far the common disciplines used and accepted by most industries today.

            In this session the participant will learn the 8D process and be ready to begin to use the discipline on actual problems in their own workplace. They will learn how to effectively use a team approach to problem solving. The disciplines prescribed offer the attendees a framework to utilize the experience and expertise in their own activity and implement permanent solutions to the problems encounter.

Audience: Production engineers, development specialists, quality assurance managers, Six Sigma Greenbelts and Blackbelts.

Duration: 1 day, Instructor: R. Roy, PhD, P.E., and PMP   

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BIN06A: Production Problem Solving by Designed Experiments

When is a problem a PROBLEM? A vast majority of the “Problems” in the manufacturing floors are of two kinds. The first situation is where nobody seems to have an answer. And the other kind is where everyone claims to have an idea, but none seem to work as a permanent solution. So, how do you attack such problems? Solutions based on opinion or past experience may not cure the problem and you don’t seem to have time to take a close look at the problem. What you need is a structured and objective approach. Use of Design of Experiments can help you create such a structured and economical strategy. Attendees this session learn how to handle production and manufacturing problems permanently with minimum time in experimenting.

Audience: Production engineers, development specialists, quality assurance managers, Six Sigma Greenbelts and Blackbelts.

Duration: 2 days, Instructor: R. Roy, PhD, P.E., and PMP  

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BIN07:  DOE – I (Taguchi Approach)

Design of Experiment (DOE) is a powerful statistical technique for improving product/process designs and solving production problems. A standardized version of the DOE, as forwarded by Dr. Genichi Taguchi, allows one to easily learn and apply the technique product design optimization and production problem investigation. Since its introduction in the U.S.A. in early 1980’s, the Taguchi approach of DOE has been the popular product and process improvement tool in the hands of the engineering and scientific professionals. 

            This seminar will cover topics such as: Orthogonal arrays, Main effects, Interactions, Mixed levels, Experiment planning, etc. Participants in this seminar learn concepts with practice problems and hands-on exercise. The goal of the seminar discussion will be to prepare the attendees for immediate application of the experimental design principles to solving production problems and optimizing existing product and process designs. The afternoon of the third day of the class will be dedicated to demonstrating how Qualitek-4 software may be used to easily accomplish experiment design and analysis tasks.

Audience: Production engineers, development specialists, quality assurance managers, Six Sigma Greenbelts and Blackbelts.

Duration: 3 days, Instructor: R. Roy, PhD, P.E., and PMP  

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BIN08:  Common Practices in Quantitative & Statistical Data Analysis    

Industry and businesses routinely collect information on areas like product sales, customer services and market demands. Careful examination of such data can produce vital information for important business decisions. Simple statistical techniques like bar graphing, trend analysis, Pareto charting, histogram plotting, etc. can produce valuable information.

            The nature of exact calculation necessary, however, depends on the type of collected data and the perceived business value of the information it may contain. When possible, the data collection scheme should be designed such that desired information is readily obtainable.

This session covers common data analysis technique used by practitioners without much background in statistical science. The presentation is designed for attendees employed at all business activities and with or without a college education in science and technology.

Audience: All personnel who is involved in collection, interpretation and use of data.

Duration: 1 days, Instructor: R. Roy, PhD, P.E., and PMP  

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BIN09:  Quality Operating System (QOS)   

QOS is a valuable discipline developed in the late eighties for use in all levels of business activities by Ford Motor Company’s manufacturing, assembly and stamping plants. It is a set of very basic and general guidelines applicable to quality improvement efforts of products and services of all kinds. Outside Ford, the QOS discipline is also known as BOS (Business Operating System). Use of the QOS guidelines helps align company’s strategic goals, achieve planned objectives, and institute quality system for continuous improvement.

  This brief session will provide an overview of Ford QOS requirements. Key information is provided about QOS. Basic elements of QOS processes like customer expectations, internal key processes, measurable for key processes, etc. are discussed in details. Attendees will have chance to apply the concepts in hypothetical business examples.

Audience: Quality responsible executives, production engineers, development specialists, quality assurance managers, Six Sigma Greenbelts and Blackbelts.

Duration: 1 day, Instructor: R. Roy, PhD, P.E., and PMP  

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BIN10:  Bolted Joints – Application Principles and Overviews

Fasteners play an important role in building the end product. A typical automobile, for example, uses about 4000 nuts and bolts. Because a few of them once in a while would come loose, over half of the warranty dollars for the same automobile can be related to fasteners.

Modern buildings, vehicles, machinery, and physical products of all sizes and shapes are put together by joining smaller components with another. A vast majority among these is assembled with fasteners, as they need to come apart for potential repair, replacement, or maintenance. Simply put, a fastener is a screw, nut, bolt or stud with external or internal threads.

Why should you study fasteners? Approximately 200 billion fasteners are utilized by the industry each year. Many such fasteners play important roles in transportation, safety and comfort of our modern life. A typical automobile, for example, uses about 4000 nuts and bolts. Because a few of them once in a while would come loose, over half of the warranty dollars for the same automobile can be related to fasteners.

Audience: Production engineers, development specialists, quality assurance managers involved in manufacture of fasteners or assembly complex parts using bolted joints..

Duration: 1 day, Instructor: R. Roy, PhD, P.E., and PMP  

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BIN11: Robust Product and Process Designs

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Consultants specialize in the use of experimental design technique to help you create ROBUST products & processes and also solve your complex technical problems. We feel so strongly about our ability to help you achieve improvement that we are willing to support you with NO UP-FRONT COST COMMITMENT. We will work with your team and facilitate improvement projects with understanding that THERE IS NO COST TO YOU IF THERE IS NO IMPROVEMENT. For details, see Robust Design methods and Problem Solving methods.

Robustness is an essential characteristic for dependable performance. Robust products and processes perform reliably with minimum variation due to uncontrollable factors. Naturally, to assure consistent performance, the designs must be robust.
      Dollar for dollar, the return on investment is the most when design improvement efforts are directed toward the development activities. One of the effective ways to reduce variation in performance that potentially results in reduced rework and rejects downstream is to use the standardized version the Design of Experiment (DOE) technique proposed by Dr. Genechi Taguchi. This approach allows scientific professional to easily learn and apply the DOE technique in their own development and production projects. Today, robust design technique is considered a necessary effort for building quality into products and processes of all kinds.
      In this seminar Dr. Roy will take you through the basic steps in the Taguchi approach for robust product and process designs.  Participants are required to solve numerous hands-on exercises to learn how to apply the technique immediately in their own projects. The course discussions cover topics such as PLANNING, EXPERIMENT DESIGN, ROBUST DESIGN strategy and LOSS FUNCTION in details. Discussions of theories and statistical computations are kept to a minimum.
     By completing this course, the attendees are able to apply the robust design technique in their own projects to (1) Optimizing product/process designs, and (2) Solve production problems.

Audience: Production engineers, development specialists, quality assurance managers, Six Sigma Greenbelts and Blackbelts.

Duration: 3 - 5 days, Instructor: R. Roy, PhD, P.E., and PMP  

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BIN12:  Basic Tools for Quality Improvement 

Improving quality of products and services is key to maintaining competitive edge in today’s business environment. Companies of all sizes, whether involved in delivery of service or manufacturing products of any kind, should practice one of the many available modern quality improvement methodologies like Six Sigma, TQM and ISO-9000.  While formal implementation of any of these approaches may create strain on your resource and time, some form of quality awareness training is an effective way to change the mindset. For example, employees at all level in the organization, regardless of their roles and responsibilities, can easily learn a few basic quality improvement tools and immediately apply it in quality improvement activities within the organization.

This brief session is designed for participants with minimum education to learn a few proven quality improvement philosophies and learn how to apply common quality improvement techniques including the seven basic tools.

Audience: Quality responsible executives, production engineers, development specialists, quality assurance managers, Six Sigma Greenbelts and Blackbelts.

Duration: 1 day, Instructor: L. Smith and/or R. Roy, PhD, P.E., and PMP  

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BIN13: TRIZ - Theory of Inventive Problem Solving

TRIZ (pronounced TREEZ) is the Russian acronym for the Theory of Inventive Problem Solving. TRIZ began in 1946 when the Russian engineer and scientist Genrich Altshuller discovered that the evolution of a system is not a random process, but rather is governed by certain objective laws. TRIZ provides a proven approach to understand and solve complex problems where a solution is not readily available. 

             This course is intended to give someone with no TRIZ background a practical understanding of TRIZ, and a process and database to begin practicing and benefiting from TRIZ fundamentals in their daily work life.  The practices in this one-day course are intended to change the way a participants looks at systems and problems, while providing a working knowledge of basic TRIZ approaches for system improvement.  

Audience: Quality responsible executives, production engineers, development specialists, quality assurance managers, Six Sigma Greenbelts and Blackbelts.

Duration: 1 day, Instructor: L. Smith  

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BIN14: AS9100 Aerospace Quality System Standard Overview      

AS9100 is an international aerospace standard for quality assurance in design, development, production, installation and servicing.  This standard has been endorsed by all major Aerospace regulators, including the Federal Aviation Administration (FAA), the U.S. Department of Defense (DoD), and the National Aeronautics and Space Administration (NASA). The purpose of AS9100 has been to standardize the quality system requirements of the aerospace industry which can result in cost savings due to the elimination or reduction of unique requirements developed for each different customer. This 1-day session is designed to provide a comprehensive overview of the AS9100 quality system standard.

            The Participants to this session are expected to develop an understanding of the key differences between the AS9100 and ISO standards, and be able to establish gaps between systems that currently meet ISO 9001:2000, but are targeted for AS9100 certification.  The discussions in this course will include the useful information on how AS9100 implementation can add value to the business and increase customer satisfaction.

Audience: Executives and Senior Management, General Managers ,  Business Unit Managers ,  Quality Directors/Managers, Customer support and product validation personnel

Duration: 1 or ½ day, Instructor: R. Roy, PhD, P.E., and PMP  

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BIN15: Creativity in Design and Innovation

A number of initiatives like Lean Operations, Six Sigma etc., have proven to be highly effective in achieving operational excellence. However “operational excellence” is only a necessary condition for competitiveness, not a sufficient condition. Competitiveness must be sought and sustained through innovation.

Innovation is becoming an essential competency for companies trying to remain competitive in today’s global economy. The successful companies would no longer be able to maintain their privileged positions if they keep searching for excellence within the confines of their existing paradigm.

In order to boost the level of innovation, a company must have a formal plan for fostering creativity among the employees.

Recent advances in cognitive science and empirical research in technical innovation have provided a solid basis for training employees to be more creative in practical problem solving situations. The training helps direct their thought patterns in more creative channels. This new approach, often referred to as Directed Creativity, represents a great potential for enhancing the efficacy of operational improvement methods (Lean/Six Sigma) as well as design and development methods (DFSS).

Audience: Quality responsible executives, production engineers, development specialists, quality assurance managers, Six Sigma Greenbelts and Blackbelts.

Duration: 1 day, Instructor: J. Chandra, PhD  

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Please request seminar details, current schedule and pricing from our list of Quality Engineering training seminars within the form below; as many new locations may have been scheduled. 

Please mention seminar code in all communications. BIN01 - BIN15

Process Improvement Training Seminar Summaries

N06: The Basic Disciplines of Problem Solving (1 day)

N06A: Production Problem Solving by Designed Experiments (2 days, Instr.: R. Roy, PhD, P.E., and PMP)

N07: DOE - I The Taguchi Approach, (3 days, Instructor: R. Roy, PhD, P.E., and PMP)

N08: Common Practices in Quantitative & Statistical Data Analysis (1 day)

N09: Quality Operating System - QOS, (1 day, Instructor: R. Roy, PhD, P.E., and PMP)

N10: Bolted Joints - Application Principles and Overviews (1 day, Instructor: R. Roy, PhD, P.E., and PMP)

N11: Robust Product and Process Designs (3 - 5 days, Instructor: R. Roy, PhD, P.E., and PMP)

N12: Basic Tools for Quality Improvement (1 day, Instructor: R. Roy, PhD, P.E., and PMP)

N13: TRIZ (pronounced TREEZ) - Theory of Inventive Problem Solving (1 day, Instructor: L. Smith)

N14: AS9100 Aerospace Quality System Standard Overview (1/2 day, Instr.: R. Roy, PhD, P.E., and PMP)

N15: Creativity in Design and Innovation (1 day, Instructor: J Chandra, PhD)

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Why should you consider our quality engineering training? Attendees learn how to apply the techniques immediately to :

    • Optimize product/process designs 
    • Lay out efficient validation test plan 
    • Resolve technical & production problems cost effectively 
    • Build robust products, processes, recipes & formulations
    • Attendees to this session learn hands-on
    • 80% of class discussions deal with applications

These courses offer information your people will actually use out on the shop floor. Great for Train the Trainer program too, request more seminar information today.

Who should attend these courses?

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